Introduction
Negotiating with unions can go wrong; when it does, the cost to your organisation will be huge. Understanding the process, psychology and practicality of effective negotiations will have long-reaching benefits for workers and management alike. Industrial action, low staff morale, a disrupted workplace and negative corporate reputation can all be avoided.
Advanced Effective Negotiations Course Overview
This crucial workshop has been designed using feedback from our delegates and industry expertise.
The course can be run either as a one or two-day course.
Learning objectives:
Assess core negotiation skills and identify individual development priorities
Select and apply effective tactics in real time, adapting as situations evolve
Understand their own strengths and limitations as negotiators
Apply different negotiation approaches based on context, personalities, and objectives
Adapt style and arguments to maximise bargaining leverage
Build, structure, and deploy an effective bargaining team
Manage disputes with greater confidence and control
Shift from positional, point-scoring behaviour to constructive dialogue
Use practical techniques to break deadlock and move negotiations forward
Reduce the risk of escalation and industrial action
Key training topics:
Core negotiation skills: principles and practical application
Understanding your trade unions: strengths and weaknesses within your organisation
Understanding your competitors: what they offer and how you compare as an employer
Key negotiation concepts and sources of bargaining power
The importance of negotiating as a team rather than as individuals
Role-play exercises to apply learning in realistic negotiation scenarios
Practical development of negotiation skills and approaches through hands-on exercises
Detailed, structured feedback, including lessons learned and insights into managing complex negotiations
Who will benefit from attendance:
EMPLOYEE RELATIONS, SENIOR MANAGEMENT TEAMS.
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133
