Introduction
As crisis plans were activated during the COVID-19 crisis, it became apparent that HR’s role was, and continues to be, far more strategic and wide-reaching than anticipated. As the HR function did most of the heavy lifting, we are reacting to the identified need to reassess the roles played and skills needed by HR to tackle a crisis. As threats to disruption mount – from global health crises to cyber threats, terrorism to climate change – smart HR functions are upskilling and rehearsing crisis responses to ensure they are ready to react swiftly and effectively in the future.
Crisis Management for HR Course Overview
This intensive half-day training course draws on our unparalleled track record in pandemic planning and crisis management to deliver a unique HR-focused programme. Using scenarios, strategy, and checklists, delegates will learn the essentials of how HR needs to prepare for tackling a crisis.
Learning objectives:
A knowledge of the latest legislative framework and what employer responsibilities are during a workplace crisis
The tools to minimise the impact of a major incident
Employee considerations and employer duty of care: counselling and psychological fallout
Compromised tech and data
Reputational damage
Downtime and loss of profit
A media communications strategy that addresses exactly what to say and when
Key training topics:
Proactive planning: the ten things HR can do today
Legal and compliance imperatives
Anatomy of a crisis: the role of HR
Media messages and communications for HR
Five post-crisis issues to examine and implement
Who will benefit from attendance:
HR, HEALTH AND SAFETY, OCCUPATIONAL HEALTH AND SAFETY, EMPLOYEE RELATIONS, RECRUITMENT, POLICY, OPERATIONS, COMPLIANCE, LEGAL, AND ALL LINE MANAGERS AND DIRECTORS WITH RESPONSIBILITY FOR THEIR ORGANISATIONS POLICY AND PROCEDURES IN THESE AREAS.
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133











