Effective Negotiations with Trade Unions

Introduction

Businesses today face ever-growing employee demands for higher pay, improved benefits and a better work-life balance. Balancing the needs of the employees with the need of the business is a challenge for even the most experience negotiators. Getting it wrong costs the UK economy billions of pounds each year in lost work hours and reduced output.

This training programme encourages delegates to think again about their approach to and style of negotiating to ensure it is fit for modern business. By providing a thorough understanding of the different approaches to negotiation balanced with the legal context; delegates can decide on the right approach for the situation at hand.

Understanding the rules of Trade Union Negotiations Course Overview

The course runs for approximately 6.5 hours.

Learning objectives:
  • Understand the difference between communication, consultation, and negotiation

  • Understand how union policies and processes, including national policies, impact negotiations

  • Understand the legal framework for dealing with trade unions

  • Know how to manage and resolve disputes effectively

  • Move away from point-scoring approaches towards constructive dialogue

  • Learn practical techniques for breaking deadlock

  • Move beyond percentage-focused pay negotiations

  • Reduce the risk of industrial action

  • Improve employee confidence and trust in the organisation

  • Understanding the different approaches to negotiation

  • Identifying how regional and national policies will affect your negotiations

  • Examining why talks break down

  • Legal issues to consider right now

  • Collective bargaining in practice

  • The principles of strong negotiation: strategic planning, building a team, questions to ask

  • Shared outcomes

  • Tricks and tips for maintaining the balance of power

  • Dealing with union tactics

  • Disputes and resolution

LINE MANAGEMENT, TEAM LEADERS, FUTURE LEADERS, HR, EMPLOYEE RELATIONS, OPERATIONS, SENIOR MANAGEMENT NEW TO WORKING WITH UNIONS.

Contact Details

WhatsApp Image 2025-07-23 at 10.00.28

Catherine Ouston,
Head of In-House Training

📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133

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All in-house training includes:

End-to-end support: Pre-course SWOTs, tailored expert trainers, interactive learning, full documentation, and 3-month impact reviews.

What our delegates say:

“Excellent, down to earth and easy to understand.”

“I’m yet to have direct dealings with Trade Unions, however, I’m privileged to have this insight before being ‘thrown in the deep end’ in a couple of weeks’ time.”
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