Introduction
Businesses today face ever-growing employee demands for higher pay, improved benefits and a better work-life balance. Balancing the needs of the employees with the need of the business is a challenge for even the most experience negotiators. Getting it wrong costs the UK economy billions of pounds each year in lost work hours and reduced output.
This training programme encourages delegates to think again about their approach to and style of negotiating to ensure it is fit for modern business. By providing a thorough understanding of the different approaches to negotiation balanced with the legal context; delegates can decide on the right approach for the situation at hand.
Understanding the rules of Trade Union Negotiations Course Overview
The course runs for approximately 6.5 hours.
Learning objectives:
Understand the difference between communication, consultation, and negotiation
Understand how union policies and processes, including national policies, impact negotiations
Understand the legal framework for dealing with trade unions
Know how to manage and resolve disputes effectively
Move away from point-scoring approaches towards constructive dialogue
Learn practical techniques for breaking deadlock
Move beyond percentage-focused pay negotiations
Reduce the risk of industrial action
Improve employee confidence and trust in the organisation
Key training topics:
Understanding the different approaches to negotiation
Identifying how regional and national policies will affect your negotiations
Examining why talks break down
Legal issues to consider right now
Collective bargaining in practice
The principles of strong negotiation: strategic planning, building a team, questions to ask
Shared outcomes
Tricks and tips for maintaining the balance of power
Dealing with union tactics
Disputes and resolution
Who will benefit from attendance:
LINE MANAGEMENT, TEAM LEADERS, FUTURE LEADERS, HR, EMPLOYEE RELATIONS, OPERATIONS, SENIOR MANAGEMENT NEW TO WORKING WITH UNIONS.
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133











