Introduction
Pay demands, workloads, low morale, disputes and breakdowns in trade union relations are all causing huge headaches for HR. We are hearing all too often that HR professionals feel under-equipped to manage Trade Union relations and lack the experience and knowledge to confidently tackle disputes and negotiations.
Negotiating with Trade Unions Course Overview
This course will introduce you to the world of industrial relations: the role Unions play within the workforce; methods of interaction; and what to do when discord arises.
The course runs for approximately 6.5 hours.
Learning objectives:
What a trade union is, including its role and primary functions
The differences between informing, consulting, negotiating, and collective bargaining
Current and upcoming legal developments affecting trade unions and employers
Where and why strike action and workforce disputes arise
The role of conflict in employee relations and how to manage it effectively
How to work collaboratively and productively with trade unions
Key training topics:
A legal and practical overview of employer obligations, duties, and operating parameters
Understanding the employer–employee relationship and where future issues are likely to arise
Understanding, preventing, and managing workplace conflict
Roles and responsibilities of union representatives and line managers: how the relationship works in practice
Negotiation and collective bargaining
Distinguishing between consultation and information: what to do, when, and why
Practical exercises and scenario-based learning
Who will benefit from attendance:
Employees new to this area, with limited experience of Unions.
HR, EMPLOYEE RELATIONS, OPERATIONS, FUTURE LEADERS AND THOSE WITH INVOLVEMENT AND RESPONSIBILITIES WITHIN THIS AREA.
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133











