Introduction to Trade Unions Relations, Ground Rules & Negotiations

Introduction

Pay demands, workloads, low morale, disputes and breakdowns in trade union relations are all causing huge headaches for HR. We are hearing all too often that HR professionals feel under-equipped to manage Trade Union relations and lack the experience and knowledge to confidently tackle disputes and negotiations.

Negotiating with Trade Unions Course Overview

This course will introduce you to the world of industrial relations: the role Unions play within the workforce; methods of interaction; and what to do when discord arises.

The course runs for approximately 6.5 hours.

Learning objectives:
  • What a trade union is, including its role and primary functions

  • The differences between informing, consulting, negotiating, and collective bargaining

  • Current and upcoming legal developments affecting trade unions and employers

  • Where and why strike action and workforce disputes arise

  • The role of conflict in employee relations and how to manage it effectively

  • How to work collaboratively and productively with trade unions

  • A legal and practical overview of employer obligations, duties, and operating parameters

  • Understanding the employer–employee relationship and where future issues are likely to arise

  • Understanding, preventing, and managing workplace conflict

  • Roles and responsibilities of union representatives and line managers: how the relationship works in practice

  • Negotiation and collective bargaining

  • Distinguishing between consultation and information: what to do, when, and why

  • Practical exercises and scenario-based learning

Employees new to this area, with limited experience of Unions.

HR, EMPLOYEE RELATIONS, OPERATIONS, FUTURE LEADERS AND THOSE WITH INVOLVEMENT AND RESPONSIBILITIES WITHIN THIS AREA.

Contact Details

WhatsApp Image 2025-07-23 at 10.00.28

Catherine Ouston,
Head of In-House Training

📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133

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All in-house training includes:

End-to-end support: Pre-course SWOTs, tailored expert trainers, interactive learning, full documentation, and 3-month impact reviews.

What our delegates say:

"Great, some very practical tips on handling negotiations and especially from someone who has been a TU rep." 

"Yes, I would definitely recommend this training to others, useful guidance in dealing with union negotiations and knowledge of the course leader was excellent."

"Yes, good overview of unions and sharing experiences."
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