Introduction
This highly interactive session will explain how, the way we influence others, impacts our leadership style and organisational culture. This will allow delegates to reflect on the importance of effective communications and how we can focus on developing trust as a key factor as this will ultimately define them as a leader.
Negotiating and Influencing Skills Training Course Overview
Delegates will learn the application of the Behavioural Stairway Model used globally by negotiators and with credible examples to explain its relevance and application in this sector. They will also then examine the role social psychology plays in our decision making and how this can be used to leverage influence in an ethical way in line with organisational values.
The session will then examine how these skills can be used along with wider good practice in ‘crisis’ situations to ensure decisions/actions taken are accountable, in line with values and maintain organisational reputation.
The training will be engaging and practically based with opportunities to discuss and apply these skills to ensure added value is achieved.
The session will last four hours and be based on a presentation with some video feeds and group work to embed learning.
Learning objectives:
Strengthening negotiation and crisis management capabilities, exploring good practice, and making sound, accountable decisions under pressure that align with organisational values and protect reputation
Creating opportunities for discussion and practical application of these skills to current and real-world challenges
Key training topics:
Explaining how, the way we influence others will define leadership and organisational culture.
Demonstrating through the use of practical examples, the relevance that crisis negotiating skills have in this sector and how they can be developed.
Introducing and teaching the application of the Behavioural Stairway Model with opportunity for delegates to involve interactively to embed learning.
Covering elements of social psychology and how these tactics can be employed ethically to gain influence during negotiations.
Who will benefit from attendance:
TEAM LEADERS, LINE MANAGERS, HUMAN RESOURCE PERSONNEL, CORPORATE LEADERS, UNION REPRESENTATIVES AND LEADERS.
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133
