SMS Level 1 & 2 User Training for Employers
Protect your sponsor licence and maintain compliance with the Home Office by mastering the Sponsor Management System.
Course Overview
The Sponsor Management System (SMS) is unforgiving. A single missed deadline or incorrect SOC code can trigger a Home Office audit and put your organisation’s access to international talent at risk.
This in-house training transforms that risk into confidence. Whether your team is new to SMS or experienced users, this session ensures they operate the system correctly, compliantly, and efficiently. Using real-world scenarios, we build competence in day-to-day SMS operations that safeguard your sponsor licence.
Why Choose In-House Training?
- Tailored Content: Focus on your organisation’s specific SMS challenges.
- Cost-Efficient: Train multiple team members in one session.
- Confidential: Discuss sensitive compliance issues in a private setting.
Bring this training in-house and protect your organisation’s access to international talent – we’re happy to customise the session for your team.
Learning objectives:
By the end of this session, your team will:
- Understand the structure and functionality of the Sponsor Management System.
- Learn how to manage Level 1 and Level 2 user responsibilities effectively.
- Avoid common errors that lead to compliance breaches and audits.
- Implement best practices for record-keeping and reporting.
- Gain confidence in handling urgent updates and Home Office notifications.
Key training topics:
- Overview of SMS and sponsor licence obligations
- Level 1 and Level 2 user roles and permissions
- Assigning Certificates of Sponsorship (CoS) correctly
- Managing SOC codes and compliance requirements
- Reporting changes and maintaining accurate records
- Avoiding audit triggers and mitigating risk
- Practical exercises using real-world scenarios
Who will benefit from attendance:
This course can be tailored for:
- HR and recruitment teams managing sponsored workers
- Compliance officers and administrators
- Anyone responsible for maintaining the sponsor licence and SMS operations
Contact Details
Catherine Ouston,
Head of In-House Training
📥 teamtraining@bfi.co.uk
📞 +44(0)1983 861133











