Call to book: 01983 861133

Introduction to TU Relations & Ground Rules

Is your HR department fully-equipped to forge strong relations with their Trade Unions? 

Time: 0930 -1245 

Price: £199 + VAT per attendee 

For all dates: Register here

  • Thursday, 6th October '22
  • Wednesday, 7th December '22

Pay demands, cost of living increase, workloads, morale, disputes and breakdowns in union relations are all causing huge headaches for HR. Too many HR professionals feel under-equipped to tackle TU relations and lack the experience and knowledge to feel confident in tackling disputes and negotiations.

Right now, 61% of staff are disengaged – that costs the UK economy £340 billion per year. Good TU relations can reduce this figure. In fact, union reps can reduce voluntary exits by between 11,000 to 22,000 employees per year, saving employers around £49-98 million. So there’s a solid business, as well as moral case for making your TU relations as positive as possible.

This interactive three-hour Trade Unions Relations course will cover:

  • Current and future legal changes
  • The post-Covid trade unions landscape: where strike action and workforce disputes will arise
  • The role of conflict and how to manage it
  • The process and principles of conflict resolution and the skills and confidence to tackle the process in their own organisations

Recent feedback from Trade Union workshops

"Great, some very practical tips on handling negotiations and especially from someone who has been a TU rep" - Victrex Manufacturing Ltd

"Entertaining, fast paced in a good way" - Paragon Customer Communications

ONLINE TRAINING COURSE PLATFORM

 Zoom - An encrypted zoom platform with password access. Click here for further information and to test access 

Prefer to run this course In-house?

We can tailor any of our events to run in-house for your organisation for groups of 5 or more people. Explore over 30 bespoke In-house training courses here. Or make an initial enquiry by filling out this form. 

Which functions will benefit from attending

  • Union reps with little or no experience, HR personnel who need a refresher or overview of current challenges, Delegates who lack confidence in managing conflict, Employers who need to understand the new trade union landscape, Employers facing currently in conflict who need workable and fair solutions

Hear from

Schedule

Welcome and objective-setting

Elizabeth Smith

Elizabeth Smith

Director of Research
Business Forums International Ltd. (BFI)

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Business Forums International Ltd. (BFI) logo

Elizabeth Smith

Director of Research , Business Forums International Ltd. (BFI)

Elizabeth is director of research and a founding co-director at Business Forums International. She is responsible for all programme content and writing, and researches current areas of interest for senior HR professionals in large organisations. BFI is the UK’s leading HR risk specialist conference and training provider, delivering key and timely information to over 3,000 delegates a year both through public and in-house training courses. Before founding BFI in 1996, Elizabeth specialised in researching corporate financial programmes in Asia and the Middle East, based in Dubai. She also worked in advertising and publishing in the Middle East and London. Elizabeth was educated in the West Indies, Saudi Arabia and Belgium before reading Modern Languages at Durham University. She is currently developing an online training course for line managers to raise awareness of menopause symptoms and ways that employers can work to make their workplaces more inclusive.

A chance to revisit your reasons for attending the course, meet fellow delegates and establish and agree learning objectives

Introduction to union relations post-Covid: A legal and practical overview

Vince Toman

Vince Toman

Barrister
Lewis Silkin LLP

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Lewis Silkin LLP logo

Vince Toman

Barrister , Lewis Silkin LLP

Prior to becoming a barrister, Vince worked in industry where he had first-hand experience in collective employment law and trade unions: as a shop steward; an adviser to independent trade unions; and an employment lawyer for a leading trade union firm of solicitors. Having then worked for a number of years in the Employment Department of a large city practice, he joined Lewis Silkin in January 2001. Specialties: He is an expert in trade union and collective employment law issues. He advises on industrial disputes, Information and Consultation Regulations matters (ICE and TICE), as well as European Work Council issues. He also has experience in health and safety issues, including disaster management and corporate manslaughter.

  • Employment and labour law updates: What are your legal obligations, duties and parameters?
  • What legal changes might provoke strike action or provoke a workforce dispute?
  • Industry-specific challenges to be aware of

Comfort break

Understanding the employer relationship and where issues will come from in future

Derek Luckhurst

Derek Luckhurst

Training and Development Director
IPA

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IPA logo

Derek Luckhurst

Training and Development Director , IPA

Derek Luckhurst has been the Training & Development Director of the IPA (Involvement And Participation Association) since December 2000 responsible for consultancy services. Previously he was the Manufacturing, Science And Finance Union’s National Secretary for Legal & General since 1996. He was instrumental in the establishment of a breakthrough partnership agreement, which was signed at L&G in 1997. At IPA he has developed partnership workshops for the Inland Revenue, the Audit Commission, Royal Fleet Auxiliary, Aintree NHS Trust, Bolton NHS Trust and Santander. In conjunction with the workshop, he has written a partnership induction programme specifically tailored for people working on partnership initiatives. He is the author of “A Practitioner’s Guide To Sustaining Industrial Partnership” published by the IPA with DTI support in 2004, updated and re-published in 2011. He also wrote a Staff Representatives’ Handbook, which has been commissioned by Sanctuary Housing, Halfords, BP, Coral Racing and Avon Cosmetics. He has worked with many organisations helping them with employee relations including United Welsh Housing Association, Steria, Standard Life, Santander, Norwich Union, Royal College Of Surgeons, The General Medical Council, The Prince’s Trust, Egg, Blue Arrow, Royal National Institute For Deaf People, Bank Of Ireland UK Financial Services, The Independent Police Complaints Commission, The Healthcare Commission, Avon Cosmetics, The Royal Fleet Auxiliary, The National Asthma Campaign, National Grid, Peabody Trust, British Bakeries, The Employers Organisation, Pizza Express, The Communication Workers Union, The Post Office, De La Rue Cash Systems, Peabody Housing, Corps of Commissionaires, The Cancer Research Campaign, South East Water, Inland Revenue, Eurotunnel, Siemens, Pfizer, Terrence Higgins Trust, Electoral Reform Services, Opportunity Links, Kelloggs, the CBI, Skandia, AOL Broadband, Vodafone, Kimberley Clark and BP, Pearson, City & Guilds and HCL. Derek has also introduced the option-based consultation model for the effective involvement of the representatives of employees, be they union or non-union in identifying opinions and influencing the decision making process at a strategic level within organisations. Described by Keith Sisson, Emeritus Professor of Industrial Relations at Warwick Business School as a ‘landmark in UK industrial relations’, Derek has been busy training managers and employee representatives in option-based consultation in organisations like the Healthcare Commission, Standard Life, Bank Of Ireland, United Welsh Housing and many others. Derek leads the IPA’s influential Best Practice Network and, with them, developed the “15 Strategic Questions” that have proved popular with representatives and senior managers alike. He is also the author of “The 5 Key Steps To Employee Engagement”, published in 2007, which explores the unique role representatives can play in ensuring staff lose the cynicism that blocks engagement. He was a key player in developing a framework for flexible working in Legal & General and was responsible for the training of both managers and union representatives in how the concept should work in practice. A new anti-harassment and bullying procedure was established during his term of office together with improved grievance and disciplinary processes.

  • History and development of industrial relations
  • Unions and collective bargaining
  • Implications of diversity and globalisation
  • Organisational context
  • Covid legacy: impact and conflicts:
  • Workers versus furlough
  • WFH vs mandate to return to work
  • Vaccine policy and implementation
  • Redundancies
  • Pay and conditions
  • The role of networks

Exercise: brainstorming possible areas of conflict and identifying ways in which your organisation’s culture and values play a role

Comfort break

Understanding, preventing and dealing with conflict

Derek Luckhurst

Derek Luckhurst

Training and Development Director
IPA

View Bio
IPA logo

Derek Luckhurst

Training and Development Director , IPA

Derek Luckhurst has been the Training & Development Director of the IPA (Involvement And Participation Association) since December 2000 responsible for consultancy services. Previously he was the Manufacturing, Science And Finance Union’s National Secretary for Legal & General since 1996. He was instrumental in the establishment of a breakthrough partnership agreement, which was signed at L&G in 1997. At IPA he has developed partnership workshops for the Inland Revenue, the Audit Commission, Royal Fleet Auxiliary, Aintree NHS Trust, Bolton NHS Trust and Santander. In conjunction with the workshop, he has written a partnership induction programme specifically tailored for people working on partnership initiatives. He is the author of “A Practitioner’s Guide To Sustaining Industrial Partnership” published by the IPA with DTI support in 2004, updated and re-published in 2011. He also wrote a Staff Representatives’ Handbook, which has been commissioned by Sanctuary Housing, Halfords, BP, Coral Racing and Avon Cosmetics. He has worked with many organisations helping them with employee relations including United Welsh Housing Association, Steria, Standard Life, Santander, Norwich Union, Royal College Of Surgeons, The General Medical Council, The Prince’s Trust, Egg, Blue Arrow, Royal National Institute For Deaf People, Bank Of Ireland UK Financial Services, The Independent Police Complaints Commission, The Healthcare Commission, Avon Cosmetics, The Royal Fleet Auxiliary, The National Asthma Campaign, National Grid, Peabody Trust, British Bakeries, The Employers Organisation, Pizza Express, The Communication Workers Union, The Post Office, De La Rue Cash Systems, Peabody Housing, Corps of Commissionaires, The Cancer Research Campaign, South East Water, Inland Revenue, Eurotunnel, Siemens, Pfizer, Terrence Higgins Trust, Electoral Reform Services, Opportunity Links, Kelloggs, the CBI, Skandia, AOL Broadband, Vodafone, Kimberley Clark and BP, Pearson, City & Guilds and HCL. Derek has also introduced the option-based consultation model for the effective involvement of the representatives of employees, be they union or non-union in identifying opinions and influencing the decision making process at a strategic level within organisations. Described by Keith Sisson, Emeritus Professor of Industrial Relations at Warwick Business School as a ‘landmark in UK industrial relations’, Derek has been busy training managers and employee representatives in option-based consultation in organisations like the Healthcare Commission, Standard Life, Bank Of Ireland, United Welsh Housing and many others. Derek leads the IPA’s influential Best Practice Network and, with them, developed the “15 Strategic Questions” that have proved popular with representatives and senior managers alike. He is also the author of “The 5 Key Steps To Employee Engagement”, published in 2007, which explores the unique role representatives can play in ensuring staff lose the cynicism that blocks engagement. He was a key player in developing a framework for flexible working in Legal & General and was responsible for the training of both managers and union representatives in how the concept should work in practice. A new anti-harassment and bullying procedure was established during his term of office together with improved grievance and disciplinary processes.

  • What happens when we avoid conflict?
  • Where do conflicts arise and why?
  • What are the key mistakes made and how can you avoid them?
  • Conflict as a conduit to problem-solving: how to stop being afraid and grasp the possibilities
  • What challenges are reps facing in 2022?
  • Building confidence in the principles and process of conflict management
  • Conflict versus compromise: understanding the pros and cons
  • Understanding the roles and responsibilities of reps and line managers: how does the relationship work?
  • Negotiation and collective bargaining
  • Understanding the difference between consulting and informing: when to do what
  • Deploying partnership approaches to secure collective employee voices

Exercise: in small groups, delegates will work on realistic current scenarios and produce potential solutions to discuss and critique with the trainer

Feedback, final questions, planning and wrap-up

End of course

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REVAMPED In-house Training Programme

Everything you need to know in the post-Covid age