Call to book: 01983 861133

Managing Industrial Relations Post-Covid: Employers’ Masterclass 2021

Time: 09.15 - 16.00 BST

Cost per attendee: £350 + VAT

Platform: Zoom - An encrypted zoom platform with password access. Click here for further information and to test access 

Covid has had a serious impact on workers and businesses alike and we must now work together on measures and resources to protect workers' jobs and conditions.

 

This important programme, developed with experts as part of our 25-year track record in union: employer relationship conferences and training, addresses the real challenges and explores solutions for workers and companies.

Understanding the implications of Covid on the process, psychology and practicality of effective negotiations will have long-reaching benefits for workers and management alike.

This crucial workshop has been designed using feedback from our delegates and industry expertise. You should attend if you have a basic grasp of negotiations.

Attend this workshop to:

  • Understand the psychology, process and behaviours of the post-Covid negotiating process
  • Gain insight into the impact of Covid on UK industrial relations and legislation
  • Monitor, manage and influence social media challenges
  • Returning to the workplace post-furlough and post-Covid: maximise your relationship with your workplace unions and develop a joint-problem-solving culture
  • Get to grips with key legal changes and developments and ensure your unions relationships are legal and workable
  • Gain the tools to apply new skills in resolving real-life negotiations
  • Move past brinksmanship and stalemate to facilitate honest, open dialogue
  • Take part in practical exercises and roleplay
  • Learn how to foster positive union relations both day-to-day and during negotiations

Recent Feedback:

"Informative & interesting. Affirmation too of the good things we are already doing" – Nationwide Building Society

"A really useful day with lots of constructive ideas" – HCS Group

"All speakers were well-informed on topic. It made the course interesting and interactive" – Svitzar Marine Ltd

"Well-organised, good facilities" – Lincolnshire Fire & Rescue

"Excellent speakers – focussed, entertaining, knowledgeable" – IPPF

"Good practical focus rather than just looking at legal aspects" – NFU Mutual

We can tailor any of our events to run in-house for your organisation, find out more here

Which functions will benefit from attending

  • Directors, Senior Managers, HR and Recruitment professionals, Employee and Industrial Relations, Employment Policy, Legal, Trade Union Representatives, Employment Law, Operations, Conciliation and Arbitration, Directors and Managers with industrial and employee relations responsibilities

Hear from

Schedule

Welcome and breakout sessions: a chance to meet fellow delegates and establish your learning objectives and outcomes for the day

Post-Covid approaches to negotiation

Simon Long

Simon Long

Senior Advisor
Acas

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Acas logo

Simon Long

Senior Advisor , Acas

Having worked in ACAS for over 20 years Simon has developed particular expertise in helping Trade Unions and Managers achieve the best mutual outcomes from their working relationship. In addition, Simon also carries out mediations, conciliations and plays an integral role in London's training program, delivering courses in our London offices or in-company. Simon has a wealth of experience in tailoring training and business solutions to meet the unique requirements of individual organisations. This comes in part from previously working as an Individual Conciliator in ACAS, dealing with a huge variety of scenarios arising from employer - employee disputes. Simon holds a Post Graduate Certificate in Dispute Resolution and is the designated Adviser for organisations in Islington, Enfield, Hackney, Haringey and Waltham Forest.

  • Trade unions response to Covid-19
  • Preparation for returning to work: essential consideration
  • Understanding & expectations: the difference between communication, consultation & negotiation
  • How can union policies & processes impact your negotiation?: local vs. national policies, dealing with different levels of union representation
  • Why do talks break down?: Encouraging and communicating directness & transparency, failure to share information, use of specific terms
  • How to approach negotiations – attitudes & pre-conceptions: building better relationships with trade unions prior to negotiation & consultation
  • 15 min Q&A

Comfort break

What legal issues must employers consider right now?

Vince Toman

Vince Toman

Barrister
Lewis Silkin LLP

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Lewis Silkin LLP logo

Vince Toman

Barrister , Lewis Silkin LLP

Prior to becoming a barrister, Vince worked in industry where he had first-hand experience in collective employment law and trade unions: as a shop steward; an adviser to independent trade unions; and an employment lawyer for a leading trade union firm of solicitors. Having then worked for a number of years in the Employment Department of a large city practice, he joined Lewis Silkin in January 2001. Specialties: He is an expert in trade union and collective employment law issues. He advises on industrial disputes, Information and Consultation Regulations matters (ICE and TICE), as well as European Work Council issues. He also has experience in health and safety issues, including disaster management and corporate manslaughter.

  • The difference between recognition, collective and national agreements;
  • The legal framework, how a collective agreement works (ie. Incorporation), the formalities required to make a collective agreement;
  • How collective bargaining works in practice;
  • Dealing with disputes, internal and external dispute resolution
  • Are your employees and representatives prepared for negotiation: what legal & contextual awareness should be in place?
  • Recent case law: what lessons can be learnt?
  • 15 minute interactive legal Q&A

Lunch

Masterclass I: Principles of negotiation

Derek Luckhurst

Derek Luckhurst

Training and Development Director
IPA

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IPA logo

Derek Luckhurst

Training and Development Director , IPA

Derek Luckhurst has been the Training & Development Director of the IPA (Involvement And Participation Association) since December 2000 responsible for consultancy services. Previously he was the Manufacturing, Science And Finance Union’s National Secretary for Legal & General since 1996. He was instrumental in the establishment of a breakthrough partnership agreement, which was signed at L&G in 1997. At IPA he has developed partnership workshops for the Inland Revenue, the Audit Commission, Royal Fleet Auxiliary, Aintree NHS Trust, Bolton NHS Trust and Santander. In conjunction with the workshop, he has written a partnership induction programme specifically tailored for people working on partnership initiatives. He is the author of “A Practitioner’s Guide To Sustaining Industrial Partnership” published by the IPA with DTI support in 2004, updated and re-published in 2011. He also wrote a Staff Representatives’ Handbook, which has been commissioned by Sanctuary Housing, Halfords, BP, Coral Racing and Avon Cosmetics. He has worked with many organisations helping them with employee relations including United Welsh Housing Association, Steria, Standard Life, Santander, Norwich Union, Royal College Of Surgeons, The General Medical Council, The Prince’s Trust, Egg, Blue Arrow, Royal National Institute For Deaf People, Bank Of Ireland UK Financial Services, The Independent Police Complaints Commission, The Healthcare Commission, Avon Cosmetics, The Royal Fleet Auxiliary, The National Asthma Campaign, National Grid, Peabody Trust, British Bakeries, The Employers Organisation, Pizza Express, The Communication Workers Union, The Post Office, De La Rue Cash Systems, Peabody Housing, Corps of Commissionaires, The Cancer Research Campaign, South East Water, Inland Revenue, Eurotunnel, Siemens, Pfizer, Terrence Higgins Trust, Electoral Reform Services, Opportunity Links, Kelloggs, the CBI, Skandia, AOL Broadband, Vodafone, Kimberley Clark and BP, Pearson, City & Guilds and HCL. Derek has also introduced the option-based consultation model for the effective involvement of the representatives of employees, be they union or non-union in identifying opinions and influencing the decision making process at a strategic level within organisations. Described by Keith Sisson, Emeritus Professor of Industrial Relations at Warwick Business School as a ‘landmark in UK industrial relations’, Derek has been busy training managers and employee representatives in option-based consultation in organisations like the Healthcare Commission, Standard Life, Bank Of Ireland, United Welsh Housing and many others. Derek leads the IPA’s influential Best Practice Network and, with them, developed the “15 Strategic Questions” that have proved popular with representatives and senior managers alike. He is also the author of “The 5 Key Steps To Employee Engagement”, published in 2007, which explores the unique role representatives can play in ensuring staff lose the cynicism that blocks engagement. He was a key player in developing a framework for flexible working in Legal & General and was responsible for the training of both managers and union representatives in how the concept should work in practice. A new anti-harassment and bullying procedure was established during his term of office together with improved grievance and disciplinary processes.

  • Perceptions – TU strengths & weaknesses
  • Strategic planning: Core Business Objectives: Identifying the actual issue from the 'noise'
  • How to prepare for a negotiation using principles: 15 questions & their multiple uses including:
  • Moving away from point-scoring to constructive dialogue and building shared outcomes - avoiding confrontation
  • Supporting representatives facing issues with members
  • A detailed insight: How does the negotiation process work?
  • How can this be practically applied in the workplace?
  • Option-based negotiation model: Decision making timescales – in the moment vs. considered; ensuring best outcomes & better operations

Comfort break

Masterclass II: Negotiation scenario exercise - Likely post-Covid trade union situations

Derek Luckhurst

Derek Luckhurst

Training and Development Director
IPA

View Bio
IPA logo

Derek Luckhurst

Training and Development Director , IPA

Derek Luckhurst has been the Training & Development Director of the IPA (Involvement And Participation Association) since December 2000 responsible for consultancy services. Previously he was the Manufacturing, Science And Finance Union’s National Secretary for Legal & General since 1996. He was instrumental in the establishment of a breakthrough partnership agreement, which was signed at L&G in 1997. At IPA he has developed partnership workshops for the Inland Revenue, the Audit Commission, Royal Fleet Auxiliary, Aintree NHS Trust, Bolton NHS Trust and Santander. In conjunction with the workshop, he has written a partnership induction programme specifically tailored for people working on partnership initiatives. He is the author of “A Practitioner’s Guide To Sustaining Industrial Partnership” published by the IPA with DTI support in 2004, updated and re-published in 2011. He also wrote a Staff Representatives’ Handbook, which has been commissioned by Sanctuary Housing, Halfords, BP, Coral Racing and Avon Cosmetics. He has worked with many organisations helping them with employee relations including United Welsh Housing Association, Steria, Standard Life, Santander, Norwich Union, Royal College Of Surgeons, The General Medical Council, The Prince’s Trust, Egg, Blue Arrow, Royal National Institute For Deaf People, Bank Of Ireland UK Financial Services, The Independent Police Complaints Commission, The Healthcare Commission, Avon Cosmetics, The Royal Fleet Auxiliary, The National Asthma Campaign, National Grid, Peabody Trust, British Bakeries, The Employers Organisation, Pizza Express, The Communication Workers Union, The Post Office, De La Rue Cash Systems, Peabody Housing, Corps of Commissionaires, The Cancer Research Campaign, South East Water, Inland Revenue, Eurotunnel, Siemens, Pfizer, Terrence Higgins Trust, Electoral Reform Services, Opportunity Links, Kelloggs, the CBI, Skandia, AOL Broadband, Vodafone, Kimberley Clark and BP, Pearson, City & Guilds and HCL. Derek has also introduced the option-based consultation model for the effective involvement of the representatives of employees, be they union or non-union in identifying opinions and influencing the decision making process at a strategic level within organisations. Described by Keith Sisson, Emeritus Professor of Industrial Relations at Warwick Business School as a ‘landmark in UK industrial relations’, Derek has been busy training managers and employee representatives in option-based consultation in organisations like the Healthcare Commission, Standard Life, Bank Of Ireland, United Welsh Housing and many others. Derek leads the IPA’s influential Best Practice Network and, with them, developed the “15 Strategic Questions” that have proved popular with representatives and senior managers alike. He is also the author of “The 5 Key Steps To Employee Engagement”, published in 2007, which explores the unique role representatives can play in ensuring staff lose the cynicism that blocks engagement. He was a key player in developing a framework for flexible working in Legal & General and was responsible for the training of both managers and union representatives in how the concept should work in practice. A new anti-harassment and bullying procedure was established during his term of office together with improved grievance and disciplinary processes.

Delegates will have the chance to put what they have learnt throughout the day into practice and develop their negotiation skills and approaches in this valuable training exercise. Attendees will receive detailed feedback including lessons learnt from other examples and insight into how we can get tricky negotiations right.

Wrap-up and outstanding questions

End of workshop

Contact us to book or discuss our events & services

Phone icon 01983 861133
Email icon info@bfi.co.uk

In-house training

We can tailor this course to run in-house. Find out more

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