Improving Union Relations

Managing and Improving Union Relations: Essential skills, tools and best practice

The implications of poor relations with your Union reps shouldn't be underestimated. What's more, negotiating with unions can go wrong, and when it does, the cost to your organisation will be huge. Industrial action, low staff morale, a disrupted workplace and negative corporate reputation can all be avoided.

Training your senior managers and negotiators to understand the process, psychology and practicality of effective negotiations will have long-reaching benefits for workers and management alike.