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Introduction to Trade Unions Relations, Ground Rules & Negotiations


Pay demands, workloads, low morale, disputes and breakdowns in trade union relations are all causing huge headaches for HR. We are hearing all too often that HR professionals feel under-equipped to manage Trade Union relations and lack the experience and knowledge to confidently tackle disputes and negotiations.

Understanding Trade Unions Course Overview

This course will introduce you to the world of industrial relations: the role Unions play within the workforce; methods of interaction; and what to do when discord arises.

The course runs for approximately 6.5 hours.

What our delegates say about our In-house training courses:

"Great, some very practical tips on handling negotiations and especially from someone who has been a TU rep" 

"Yes, I would definitely recommend this training to others, useful guidance in dealing with union negotiations and knowledge of the course leader was excellent."

"Yes, good overview of unions and sharing experiences."

Who will benefit from attendance:

Employees new to this area, with limited experience of Unions

HR, employee relations, operations, future leaders and those with involvement and responsibilities within this area

Learning objectives and benefits of this Trade Unions Relations workshop

By the end of the programme your team will understand:

  • What is a Trade Union: it's role and primary functions
  • The differences between consulting, informing, negotiating and bargaining.
  • Current and future legal changes
  • Where strike action and workforce disputes arise
  • The role of conflict and how to manage it
  • How to work collaboratively and effectively with Trade Unions 

Key training topics include:

  • A legal and practical overview: what are your legal obligations, duties and parameters?
  • Understanding the employer relationship and where issues will come from in future
  • Understanding, preventing and dealing with conflict
  • Understanding the roles and responsibilities of reps and line managers: how does the relationship work?
  • Negotiation and collective bargaining
  • Understanding the difference between consulting and informing: what to do and when
  • Including practical exercises

All in-house training with BFI includes:

Pre-course team SWOT analysis; pre-course attendee engagement to ensure objectives and issues are addressed; trainer matched to your specific challenges; interactive and engaging course design to maximise learning outcomes; full course notes and supporting documentation; post-course analysis of team strengths and weaknesses; post-training three-month review and clinic

Make an in-house training enquiry

Click here to fill in our enquiry form or to have a confidential discussion about your requirements, please contact Catherine Ouston our Head of In-house Training on 01983 861133 or email

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