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Training - Consultation - Coaching

Over the past 28 years we’ve witnessed seismic changes within the HR sector. Through recessions, pandemics and wide-scale union unrest; we’ve predicted trends, foreseen issues and guided HR professionals through.

At BFI we understand the issues that keep HR professionals up at night. We deliver training, consultation and coaching that gets under the surface of the problem to provide the knowledge, skills and confidence your teams need to face those problems head-on.

The services we offer provide personal, bespoke solutions to mitigate the risks to your business and reputation.

We provide training on a vast range of topics 

Click the links below to see examples of the courses we offer plus links to sample agendas. 

Policy, compliance and risk 

Whether you need to write or review your policies; check that your processes are compliant; or mitigate the risks to your business: we can support you.

Our service is:

Confidential.  We offer a safe space to hold confidential conversations about the problems your business or team is facing.

Listening. Through our professional, consultative approach we co-create the courses with you by listening to the detail and hearing the bigger picture.

Bespoke. Our training is rarely off-the-shelf. We tailor our training to the needs of the individual delegates, as well as your specific business requirements.

A game-changer:

“This is not just training; you’ve coached us through from sharing our problem to implementing our solution.” 

“I literally feel like I can sleep again now”

"Informative & interesting. Affirmation too of the good things we are already doing"

“The training was like gold. Having a safe environment to talk with an expert is invaluable. An informal space to ask all the questions you need answers to when don’t know who to ask.”

“A guided conversation where we can ask those tricky questions.”

“BFI responded to our training needs with understanding and professionalism. The trainer provided worked with us to ensure the delivered knowledge was exactly right for our company. We had a training requirement to update 12 colleagues on this legislation as well as look at our policy to ensure it remains legal and workable. The training day was informative and enjoyable and met all of our expectations. We would recommend BFI very highly”

“We asked BFI to write and deliver scenario-based real-time training in order to ensure that all levels of staff were engaged. The day went very smoothly and we were delighted with the level of engagement of all 40 staff members Involved. The feedback and pointers were also very valuable. Thank you for a fascinating and informative day. I am looking forward to putting my new knowledge into practice”


Top 10 benefits of our in-house training:

1. Tailor-made: Following a pre-course questionnaire and a discussion with the course trainer, the agenda will be tailored to meet your specific requirements.

2. Convenient: Currently, most of our in-house training is taking place online. We understand the importance of online engagement and all our courses have been adapted to ensure attendees can make use of many simple tools to get the most out of the format.

3. Timely: No travel or time restrictions: you decide when & where the course takes place

4. Cost-effective: Avoid team travel and accommodation costs, reduce time out of the office,

5. Budget-wise: Maximise your training budget through specifically targeted, company-specific training.

6. Industry specific:  Our bespoke courses are business-relevant enabling your staff to learn about industry challenges with direct relevance to their own roles

7. Confidential: Your staff can discuss and learn how to implement new directives and industry innovation in a sensitive and safe environment

8. Personal & practical: test real-life scenarios and gain expert input and advice

9. Your questions answered: the day will enable you to focus on and resolve specific issues and problems affecting your organisation

10. Tried and tested: Don’t just take it from us…

“Really enjoyed today’s training. The trainer was enthusiastic and made sure all our questions were answered”

“Can recommend this company very highly. BFI delivered exactly what we needed”


Arranging your In-house Training is simple

Step 1: Fill in this initial enquiry form to provide more information about your training requirements. Or if you prefer email

Step 2: We will create your proposal based on what you tell us you need and send it over with an indication of costs.

Step 3: We’ll arrange a time to talk and take the conversation from there, continuing to fine-tune the training proposal until it exactly suits your requirements and budget. 

Make an in-house training enquiry 

Click here to fill in our enquiry form or to have a confidential discussion about your requirements, please contact Catherine Ouston our Head of In-house Training on 01983 861133 or email


Book a 15-minute consultation with our course designer

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Complete the form and our in-house training team will be in touch

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