Call to book: 01983 861133

Terms and conditions 2018

1. Payments

All conference fees are payable by the invoice due date or in advance of the event date, whichever is sooner. We reserve the right to refuse admission if payment is not received before the event. Fees may be paid by credit card, cheque or transfer to accompany your booking form or online, or upon of receipt of an invoice. We do not store any credit card details used for payment.

2. Cancellations, changes and substitutions

Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT. Cancellations at less than one month from the event date are be subject to full payment. Substitutions can be made at any time without charge. Non-payment or non-attendance does not constitute a cancellation. If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Changes to dates and courses are subject to a £100+VAT administration fee.

3. Special offers and discounts

Where discounts and special offers apply these are not cumulative and only one offer can be applied to a booking unless otherwise stated. The price current at the time of booking is the price you will be charged and we cannot amend, replace or substitute your booking to take account of any subsequent special offers, discounts or reductions that may be made as part of the event marketing. Early bird discounts are only available until the advertised date.

4. Programme and venue changes

It may be necessary, for reasons beyond the control of the organisers, to alter the content and timing or location of an event. Where this happens, we will endeavour to advise you of this in reasonable time. Such changes are an inevitable part of event organisation and do not constitute grounds for cancellation of a delegate booking. Notifications may be made via our website, email, telephone or letter but we cannot guarantee receipt. If you are unsure about any aspect of the event, please call us for an update.

5. Use of Contact Data

We may use contact data supplied when you book to contact you about other BFI events. If you do not wish this to happen please email

6. Accommodation and other venue charges

Unless otherwise stated booking fees only cover attendance at each event and refreshments provided by the organiser. Accommodation, travel, telephones and other incidental charges are the responsibility of the delegate.

7. Conference Documentation

The delegate fee entitles you to one copy of a binder, containing all the event documentation, when you register at the event. Additional papers may also be handed to you during the event. Extra copies may be purchased for a small charge.

8. Loss of Theft of Property

BFI accepts no liability for the loss or theft of any property belonging to delegates.

9. Travel

You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred because of a possible event cancellation or postponement. We will not accept liability for any loss, including incidental or consequential damages etc.

Contact us to book or discuss our events & services

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