Call to book: 01983 861133

Conducting Effective Workplace Investigations Workshop

Marriott Victoria & Albert Hotel , Water Street, Manchester M3 4JQ

In an increasingly complex employment setting it is vital for managers and supervisors to be able to effectively investigate apparent misconduct, grievances, whistle-blowing claims, poor performance or unacceptable absence of an employee to minimise risk and ensure organisational efficiency.

Registration fee: £450 plus VAT per delegate

Manchester, 27th March 2019

London, 22nd May 2019

Conducting an effective investigation and having robust processes in place is the key to conducting effective investigations undertaken by appropriately trained staff following professional and consistent principles.

Following robust processes and procedures, accurate record keeping and the ability to present factual evidence are very important in employment tribunal cases and employers who do not get this right often incur high costs and reputational damage to their business. Mistakes in the investigative process often lead to companies facing costly problems that could be avoided.

This practical one-day workshop will cover the process, principles and techniques to enable staff to conduct an effective investigation. This workshop has been designed by experienced practitioners with many years of experience in conducting complex investigations and bringing them to a successful outcome.

The key areas covered will include:

  • Process, principles and techniques of an effective investigation
  • Planning and conducting investigations to agreed timescales
  • Effective questioning techniques
  • Gathering evidence to establish facts
  • Identifying witnesses
  • Promoting confidentiality
  • Taking notes and preparing statements
  • Compiling investigation reports
  • Practical case studies

Method:

  • Input from tutors
  • Practical group exercises
  • Case studies
  • Discussion

Benefits:

By the end of this workshop delegates will be able to:

  • Follow an investigation process correctly
  • Know where to look for and gather factual comprehensive evidence to * minimise risk, conflict and ambiguity
  • Conduct structured investigative interviews
  • Prepare clear and concise investigation reports
  • Deal with typical issues that can arise during investigations

 

 

Which functions will benefit from attending

  • All Directors, Managers and HR professionals who need to conduct internal investigations or fact-finding interviews with their employees. Also vetting and screening practitioners, security, risk, compliance, legal, policy and operations.

Hear from

Schedule

Introduction

Paul Leadbeater

Paul Leadbeater

Consultant
Passport Proven

View Bio
Passport Proven logo

Paul Leadbeater

Consultant , Passport Proven

Paul, as a former detective, has extensive experience in security with particular specialisms in pre- employment screening, vetting and conducting internal investigations and has been utilising investigative interview skills for over 40 years. As Director of Internal Security for a multi national company within the fields of security, outsourcing and custodial care Paul was responsible for advising on, training and managing all pre-employment screening, vetting, data protection, information security, freedom of information and internal security matters. Paul is now a consultant with Passport Proven and uses his experience, expertise and professional qualifications to advise organisations and deliver workshops in the UK and Europe on areas including; pre-employment screening & vetting, document verification, data protection and conducting effective investigations. Paul is a director of Passport Proven.

INVESTIGATIONS

  • Purpose of an investigation
  • Group exercise
  • Policies that require an investigation
  • Process of an investigation
  • Terms of Reference
  • Evidence, exhibits & witnesses
  • Group exercise
  • Statements
  • Group exercise

Coffee & networking

INVESTIGATIVE INTERVIEWING

  • Conducting interviews - principles
  • Model for investigative interviewing
  • The Peace Model
  • Rapport building
  • Interview management techniques
  • Questioning & types of questions
  • Professional Interviewing
  • Use of silence & listening skills
  • Conversational techniques
  • Dealing with lies
  • Difficult interviewees
  • Interactive exercise

Lunch & networking

INVESTIGATIVE INTERVIEWING

  • Group exercise
  • Importance of method
  • Skills of an interviewer
  • Note taking
  • Group exercise

Afternoon tea & networking

  • Difficulties and conflicting evidence
  • Report writing, disclosure & confidentiality

Wrap up & end of workshop

Contact us to book or discuss our events & services

Phone icon 01983 861133
Email icon info@bfi.co.uk

In-house training

We can tailor this course to run in-house. Find out more

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