Crisis Management for HR Training

Introduction

As crisis plans were activated during the COVID-19 crisis, it became apparent that HR’s role was, and continues to be, far more strategic and wide-reaching than anticipated. As the HR function did most of the heavy lifting, we are reacting to the identified need to reassess the roles played and skills needed by HR to tackle a crisis. As threats to disruption mount – from global health crises to cyber threats, terrorism to climate change – smart HR functions are upskilling and rehearsing crisis responses to ensure they are ready to react swiftly and effectively in the future.

Crisis Management for HR Course Overview

This intensive half-day training course draws on our unparalleled track record in pandemic planning and crisis management to deliver a unique HR-focused programme. Using scenarios, strategy, and checklists, delegates will learn the essentials of how HR needs to prepare for tackling a crisis.

Who will benefit from attending? 

HR, HEALTH AND SAFETY, OCCUPATIONAL HEALTH AND SAFETY, EMPLOYEE RELATIONS, RECRUITMENT, POLICY, OPERATIONS, COMPLIANCE, LEGAL, AND ALL LINE MANAGERS AND DIRECTORS WITH RESPONSIBILITY FOR THEIR ORGANISATIONS POLICY AND PROCEDURES IN THESE AREAS.

What our delegates say:

“COVID showed how unprepared we were and where we can do better. This course gave us the tools to build on our experience and learn some valuable lessons.”

“The trainer has amazing experience and I felt in very safe hands. Even the scenario wasn’t daunting!”

“I will recommend this course to other HR colleagues – there’s a lot we can be doing.”

Learning objectives

• A knowledge of the latest legislative framework and what employer responsibilities are during a workplace crisis
• The tools to minimise the impact of a major incident:
   
  • Employee considerations and employer duty of care: counselling and psychological fallout
  • Compromised tech and data
  • Reputational damage
  • Downtime and loss of profit
  • A media communications strategy that addresses exactly what to say and when

Key training topics:

• Proactive planning: the ten things HR can do today
• Legal and compliance imperatives
• Anatomy of a crisis: the role of HR
• Media messages and communications for HR
• Five post-crisis issues to examine and implement

All in-house training with BFI includes:

Pre-course team SWOT analysis; pre-course attendee engagement to ensure objectives and issues are addressed; trainer matched to your specific challenges; interactive and engaging course design to maximise learning outcomes; full course notes and supporting documentation; post-course analysis of team strengths and weaknesses; post-training three-month review and clinic

Make an in-house training enquiry

Click here to fill in our enquiry form or to have a confidential discussion about your requirements, please contact Catherine Ouston our Head of In-house Training on 01983 861133 or email Teamtraining@bfi.co.uk