Training for Union Reps

Introduction

Well-trained union reps play a key role in constructive employee-employer relations, especially under the Labour government who are committed to promoting workers’ rights. With professional training, reps are better equipped to advocate for workers’ rights and interests, through constructive negotiations, improving working conditions and communicating timely and complex issues to members. In addition, reps who understand employment law, negotiation tactics and grievance procedures are key in efficiently resolving disputes.

This intensive half-day training course draws on our unparalleled track record in unions training. Using scenarios, strategy, and checklists, delegates will become empowered to best serve their members’ interests, and in turn play a key role in productive employment relations and positive workplace outcomes.

Union Relations Training for Reps Course Overview

Who will benefit from attendance:

Union reps new to the role or those who need a refresher in light of current legislation and strategic changes.

What our delegates say about our In-house training courses:

“Covid showed how unprepared we were and where we can do better. This course gave us the tools to build on our experience and learn some valuable lessons.”

“The trainer has amazing experience and I felt in very safe hands. Even the scenario wasn’t daunting!”

“I will recommend this course to other HR colleagues – there’s a lot we can be doing.”

Learning objectives

Working with experienced specialists, delegates will leave the course equipped with:

• An understanding the role of an Employee Representative and the scope of a Colleague Network
• Clarity on your responsibilities and the impact you can make within your organisation
• The tools to effectively represent your colleagues and foster a supportive network
• The latest ways of filtering questions and providing constructive feedback
• How to structure and prioritise questions to address key concerns
• Skills to deliver feedback that is both constructive and actionable
• Strategies to challenge leadership in a respectful and impactful manner
• Insights into building compelling business cases that drive positive change
• Enhanced communication skills to ensure clarity and effectiveness
• Up to date techniques for engaging and persuasive interactions
• Practical steps to organise and conduct productive meetings
• The skills to produce actionable agendas and follow through on meeting outcomes

Key training topics:

• Employment Legislation - relevant employment laws, regulations, and workers' rights, including unfair dismissal, discrimination, collective bargaining, and health & safety standards.
• Negotiation and Conflict Resolution - effective bargaining strategies, mediation techniques, and constructive approaches to workplace disputes.
• Other Skills - managing casework, maintaining detailed records, and coordinating union activities.

All in-house training with BFI includes:

Pre-course team SWOT analysis; pre-course attendee engagement to ensure objectives and issues are addressed; trainer matched to your specific challenges; interactive and engaging course design to maximise learning outcomes; full course notes and supporting documentation; post-course analysis of team strengths and weaknesses; post-training three-month review and clinic

Make an in-house training enquiry

Click here to fill in our enquiry form or to have a confidential discussion about your requirements, please contact Catherine Ouston our Head of In-house Training on 01983 861133 or email Teamtraining@bfi.co.uk