Managing Multiple Generations in the Workplace Training Course
Managing the Five-Generation Workforce
Time: 0930 - 1330
Cost: £275 +VAT per attendee
Location: Online
Date: Thursday 4th December
Half-day workshop
In today's unprecedented workplace, five distinct generations work side-by-side, each bringing unique perspectives, work styles, and expectations. Despite HR's best efforts, workplace stereotypes persist - Gen Z perceived as work-shy, Boomers labelled as technophobes, and post-pandemic fragmentation creating further divisions.
This practical half-day workshop moves beyond stereotypes to provide employers with evidence-based tools and strategies to understand, manage and leverage the strengths of a multigenerational workforce. Through interactive exercises, real-world scenarios and expert guidance, delegates will learn to create cohesive, productive teams that harness generational diversity as a competitive advantage.
By the end of this workshop, delegates will be able to:
- Identify the key characteristics and workplace expectations of each generation without relying on stereotypes
- Implement tailored communication strategies that resonate across generational lines
- Design mentoring and training programmes that accommodate different generational learning preferences
- Resolve generational conflict through understanding rather than assumption
- Create inclusive policies that support all generations while maintaining operational effectiveness
- Develop action plans to improve team cohesion and reduce generational friction
Prefer to run this course In-house?
We offer this course as a face-to-face or online In-house training option, if this would be more suitable, please email catherine.ouston@bfi.co.uk.
Which functions will benefit from attending
- HR Directors and Senior HR Business Partners Chief People Officers and Head of People roles Senior Organisational Development Leaders Executive team members responsible for workforce strategy Senior L&D Directors managing multigenerational talent Board-level advisors on people and culture Senior Diversity & Inclusion Leaders with strategic oversight
Hear from
Schedule
Welcome, Introduction and house keeping
Strategic Context & Challenge Mapping
Ambra Parisi
Director Human Resources Consulting , Vone HR
Ambra is an unconventional senior HR professional with 15 years of experience in HR, Ambra is passionate about people and their strengths.
- Senior delegate introductions with organisational scale and complexity
- Strategic challenge identification: Where are generational tensions impacting your business metrics?
- Myth-busting exercise: Evidence vs. assumption in senior decision-making
- Setting executive-level objectives for organisational change
The Strategic Reality: Data-Driven Generational Insights
- Beyond workplace folklore: What longitudinal studies reveal about generational workplace behaviour
- The strategic implications for UK organisations:
- Retention costs across different generational cohorts
- Productivity patterns and generational preferences
- Succession planning in a five-generation workforce
- Executive mapping exercise: Calculating the real cost of generational friction in your organisation
- Boardroom case studies: How generational misalignment affects strategic objectives
Comfort break
Strategic Communication & Leadership Approaches
- Communication strategies for senior leaders: Adapting executive messaging across generations
- Leading through influence: Different motivational levers for different generations
- Strategic decision-making scenarios:
- Designing hybrid working policies that work for all generations
- Restructuring reward and recognition systems
- Managing generational expectations during organisational change
- Executive tool: Strategic communication framework for cross-generational buy-in
Guest Speaker Strategic Case Study
"Board-Level Crisis to Strategic Advantage: A FTSE 250 Transformation"
Featuring Group HR Director from a Major UK Company
Our guest speaker will present their board-level experience of addressing generational workforce challenges that were impacting investor confidence and market position. Insights include:
- How generational tensions were affecting key performance indicators
- The business case presented to the board for generational workforce strategy
- ROI measurement of targeted generational interventions
- Long-term strategic advantages gained from effective generational management
Strategic Q&A session for senior delegates to explore board-level approaches and stakeholder management.
Executive Action Planning & Implementation Strategy
- Strategic policy review: Auditing your organisation's approach to generational inclusion
- Senior leader toolkit: Templates for board reporting and strategic planning
- Executive accountability framework: Measuring success at organisational level
- Resource allocation planning: Budgeting for generational workforce initiatives
- Next steps and executive commitment: Strategic actions for immediate senior leadership implementation
Closing Q&A
End of workshop
Contact us to book or discuss our events & services
01983 861133
info@bfi.co.uk