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Director - Conflicts Insights, Philippa Brown

A CEDR-accredited mediator, Pip founded Conflict Insights to reduce the harm from conflicts on individuals and organisations, both internationally and at home. Pip provides expertise to a range of clients including the United Nations, UK government, European Union, development agencies and think-tanks. She routinely receives excellent feedback from clients for delivering strong results and for her collaborative, empathetic approach, building and enhancing relationships that have become fractious and dysfunctional in many conflict-affected teams. 

Pip uses the experience and skills she developed working in international conflict environments to reduce the negative effects of conflicts closer to home. She offers mediation, conflict coaching and training to businesses, public sector organisations and multilateral bodies. Pip works as a workplace mediator and trainer for UK Mediation and TCM – both leading resolution consultancies. Pip is also a Special Educational Needs and Disabilities (SEND) Mediator for Collis Mediation Ltd – working with families and Local Authorities to reach agreements over the support to children and young people with SEND.

Pip is practical, calm and incisive. She works flexibly to create a problem-solving and transformational framework for parties to achieve a result that each is happy with. Pip has a track record of collaboratively supporting a wide range of stakeholders and clients at all levels, building rapport in a very natural way to understand their concerns and working through to a positive conclusion. She is often praised for her ‘calm authority’, which she uses effectively to maintain an effective environment for constructive discussions. 

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