Advanced Effective Negotiations with Trade Unions: A Practical Toolkit Workshop

Derek Luckhurst

Training and Development Director , IPA

Derek Luckhurst has been the Training & Development Director of the IPA (Involvement And Participation Association) since December 2000 responsible for consultancy services. Previously he was the Manufacturing, Science And Finance Union’s National Secretary for Legal & General since 1996. He was instrumental in the establishment of a breakthrough partnership agreement, which was signed at L&G in 1997. At IPA he has developed partnership workshops for the Inland Revenue, the Audit Commission, Royal Fleet Auxiliary, Aintree NHS Trust, Bolton NHS Trust and Santander. In conjunction with the workshop, he has written a partnership induction programme specifically tailored for people working on partnership initiatives. He is the author of “A Practitioner’s Guide To Sustaining Industrial Partnership” published by the IPA with DTI support in 2004, updated and re-published in 2011. He also wrote a Staff Representatives’ Handbook, which has been commissioned by Sanctuary Housing, Halfords, BP, Coral Racing and Avon Cosmetics. He has worked with many organisations helping them with employee relations including United Welsh Housing Association, Steria, Standard Life, Santander, Norwich Union, Royal College Of Surgeons, The General Medical Council, The Prince’s Trust, Egg, Blue Arrow, Royal National Institute For Deaf People, Bank Of Ireland UK Financial Services, The Independent Police Complaints Commission, The Healthcare Commission, Avon Cosmetics, The Royal Fleet Auxiliary, The National Asthma Campaign, National Grid, Peabody Trust, British Bakeries, The Employers Organisation, Pizza Express, The Communication Workers Union, The Post Office, De La Rue Cash Systems, Peabody Housing, Corps of Commissionaires, The Cancer Research Campaign, South East Water, Inland Revenue, Eurotunnel, Siemens, Pfizer, Terrence Higgins Trust, Electoral Reform Services, Opportunity Links, Kelloggs, the CBI, Skandia, AOL Broadband, Vodafone, Kimberley Clark and BP, Pearson, City & Guilds and HCL. Derek has also introduced the option-based consultation model for the effective involvement of the representatives of employees, be they union or non-union in identifying opinions and influencing the decision making process at a strategic level within organisations. Described by Keith Sisson, Emeritus Professor of Industrial Relations at Warwick Business School as a ‘landmark in UK industrial relations’, Derek has been busy training managers and employee representatives in option-based consultation in organisations like the Healthcare Commission, Standard Life, Bank Of Ireland, United Welsh Housing and many others. Derek leads the IPA’s influential Best Practice Network and, with them, developed the “15 Strategic Questions” that have proved popular with representatives and senior managers alike. He is also the author of “The 5 Key Steps To Employee Engagement”, published in 2007, which explores the unique role representatives can play in ensuring staff lose the cynicism that blocks engagement. He was a key player in developing a framework for flexible working in Legal & General and was responsible for the training of both managers and union representatives in how the concept should work in practice. A new anti-harassment and bullying procedure was established during his term of office together with improved grievance and disciplinary processes.