Employee Retention Workshop: Effective strategy & practice

Welcome to the day: Establishing learning objectives

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

Corporate case study: First Bus

Kevin Green

Chief People Officer
FirstGroup Plc

View Bio

Kevin Green

Chief People Officer , FirstGroup Plc

Kevin Green is the founder and CEO of What’s Next People and Strategy Consultancy. He is utilising his 37 years of business and HR experience to act as a Non-Executive Director or Strategic Advisor to 7 fast growth businesses in the Technology and Professional service sectors. He is a sought-after keynote presenter and is the recent Author of the Bestselling businesses book Competitive People Strategy. Kevin has been an entrepreneur, a CEO and HRD of a FTSE 100 company, he brings the skills capability and experience from each of these roles to assist the organisations he works with. He specialises in businesses that want to scale up and develop. Kevin has long been recognised as an excellent and award-winning leader. He has worked with many leaders and leadership teams to maximise their performance by developing both unique customer offerings and differentiated people strategies which provide sustainable competitive advantage. His passion is creating great cultures where people want to give their best every day. As a TEDx speaker, Kevin is an experienced communicator who informs, inspires and engages his audiences. He has spoken at large conferences but is as comfortable with smaller more intimate round tables or leadership events. His areas of specialism include global labour markets, competitive people strategy, how to create high performing cultures and What great leaders do to create superior performance.

A chance for delegates to hear how innovative retention strategy works in practice

Taking stock of the opening Q&A

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

Group Work - Taking stock of what participants see as the most pressing priorities for mitigation the 'great resignation'

• What are the biggest problems/challenges you are facing?
• What solutions are you starting to put in place?

Working structures post-covid: Benchmarking your organisation against employers of choice

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

• Returning to work: key elements of a workable recovery plan
• Putting people at the heart of your long-term strategy
• Team building in the remote era: autonomy, empowerment, goal-setting and independent working
• Stay interviews: When, why and how to check in with employees to maximise retention
• Are your management structures and styles contributing to employee resignations? Ten questions to make sure you’re supporting your most valuable assets

Comfort break

Culture change: A highly interactive working session to examine your own offerings and identify areas of improvement

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

• Creating and communicating credible and inspiring company values
• Work / life balance - challenges and solutions
• Benchmarking your offerings as an employer
• Post-furlough return to work: designing programmes to maximise retention
• Restructuring roles and responsibilities to reflect employee needs
• Effective employee surveys and data collection: what, who and why
• Using data effectively to retain employees
• Retaining and motivating in 2022 through CSR, volunteering and community initiatives
• Onboarding onwards: communicating company values to ensure employees feel included and empowered

Comfort break

Rewards and development: Effective strategies to incentivise your workforce to stay

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

• What’s motivating your employees in 2022?
• Industry benchmarks and best practice: strategies to remain competitive
• Evaluating and establishing appropriate pay and benefit structures post-RTW: key considerations and examples
• Flexi-days, unpaid leave, sabbaticals, learning programmes, childcare and other options to examine

Lunch

Public Sector Case Study: Retention at the British Library - Challenges and Solutions

Jas Rai

Head of People
The British Library

View Bio

Jas Rai

Head of People , The British Library

Jas is Head of People at the British Library and non-executive director at the Commonwork Trust. Jas joined the Library 18 months ago after six years with Sony as Head of Talent & Development based at their headquarters in Japan. Moving from a global tech company to a national public sector organisation with bases in two UK regions, Jas has a wealth of experience in all aspects of HR organisational development from talent management to strategic workforce planning plus learning and development strategy and implementation. Continuing to support the British Library’s people through the practicalities of a global pandemic, Jas has also just launched the British Library’s new three year People Strategy which will drive culture change and policy reform.

A chance for delegates to hear how innovative retention strategy works in practice.

There will also be time to quiz the practitioner to ensure the session is of maximum value.

Group work exercise: Training and leadership: embedding an appropriate culture top-down to minimise attrition

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

• Upskilling and cross-skilling as engagement and retention tools
• Designing and resourcing professional development and learning programmes: what’s working in 2022?
• Understanding and matching market expectations post-Covid
• Mentorship and socialising inn the new normal: smart ideas for 2022
• Avoiding losing staff through poor leadership: supporting your management team to have a positive impact
• Feedback, communication and data: leveraging data to reduce churn

Comfort break

Practical interactive session: employee wellbeing

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

• Post-covid RTW challenges
• Maximising engagement in stressful times
• Key elements of an effective and proactive wellbeing programme
• Recognising burnout, stress, anxiety and disengagement: pre-emptive and reactive strategy
• Feedback and communication: listening and reacting to your workforce
• How engaged are your employees and what should you be doing to improve this?
• Processes and productivity in the remote working environment: tools and techniques

Wrap up, personal learning and plans, next steps and networking

Tom Hadley

Business Coach & International Workforce Consultant
Hadleys Comment

View Bio

Tom Hadley

Business Coach & International Workforce Consultant , Hadleys Comment

Tom is an independent consultant and business coach specialising in high-impact strategic communication and workforce issues. Over the last twenty years, Tom has worked with global employers, international institutions, government ministers and two of the UK’s leading business organisations. He reaches into this to provide training and consultancy services in areas such employer brand, leadership, reputation management, research-led campaigning, employee engagement, public speaking and media training. Tom is the author of a number of White Papers and research reports on the evolving world of work and is a regular keynote speaker and media spokesperson. Campaigning activities have focused on Covid-19 business support measures, preparing for Brexit, promoting the positive role of business in society and making change happen on equality and inclusion. During his time as Campaigns Director at the REC, Tom also established the Future of Jobs Observatory to pre-empt future skills needs and the implications of AI adoption. His current work with the International Labour Organization (ILO) involves delivering advocacy training to business bodies from around the world and bespoke support in areas such as evidence-based advocacy and crisis management. Over the course of his career, Tom has been a representative on over a dozen government forums and served on the European board of the World Employment Confederation. He has a Masters in International and European Law from Assas University in Paris and is a fellow of the Royal Society of Arts (RSA). He is a qualified rugby coach and an unrepentant aficionado of 1980s French pop.

End of programme